Privacy Policy

Privacy Policy for DataGo

Last Updated: June 21, 2025

Welcome to DataGo! We are committed to protecting your privacy. This Privacy Policy explains how DataGo ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website and mobile application (collectively, the "Service").

By accessing or using our Service, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

a. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

• Contact Data: Name, email address, phone number.
• Account Data: Username, password, security questions and answers.
• Financial Data: Payment card details, bank account information (processed by secure third-party payment gateways; we do not store sensitive payment details).
• Transaction Data: Details about airtime, data, bill payments, and other services you purchase through our platform.
• Communication Data: Any information you provide when communicating with our customer support.

b. Information Collected Automatically

When you access or use our Service, we automatically collect certain information, including your:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information.
• Device Data: Information about your computer, phone, tablet, or other device.
• Location Data: General location information (e.g., IP-derived location).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our Service.
• Process your transactions and send related information.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and requests.
• Monitor and analyze trends, usage, and activities.
• Personalize and improve the Service.
• Detect, investigate, and prevent fraudulent transactions.
• Comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information with third parties in the following situations:

• Service Providers: Third-party vendors who perform services for us.
• Business Transfers: During mergers, sales, or acquisitions.
• Legal Requirements: If required by law or public authorities.
• With Your Consent: For any other purpose with your consent.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to:

• Access your personal information.
• Correct or update inaccurate personal information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Request data portability.

To exercise these rights, please contact us using the contact details below.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: mail@DataGo.ng
• By visiting this page on our website: [Your Contact Us Page URL]