Privacy Policy for DataGo

Last Updated: June 21, 2025

Welcome to DataGo! We are committed to protecting your privacy. This Privacy Policy explains how DataGo ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our website and mobile application (collectively, the "Service").

By accessing or using our Service, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

a. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make and the products and features you use.

• Contact Data: Name, email address, phone number.
• Account Data: Username, password, security questions and answers.
• Financial Data: Payment card details, bank account information (processed by secure third-party payment gateways; we do not store sensitive payment details).
• Transaction Data: Details about airtime, data, bill payments, and other services you purchase through our platform.
• Communication Data: Any information you provide when communicating with our customer support.

b. Information Collected Automatically

When you access or use our Service, we automatically collect certain information, including your:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Service and which we record in log files. This includes your IP address, device information, browser type, operating system, referring URLs, access times, and activities on the Service (e.g., features used, pages viewed).
• Device Data: Information about your computer, phone, tablet, or other device you use to access the Service, such as device ID, model, manufacturer, and operating system.
• Location Data: We may collect general location information (e.g., IP-derived location).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our Service.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and requests and provide customer service.
• Monitor and analyze trends, usage, and activities in connection with our Service.
• Personalize and improve the Service, and provide advertisements, content, or features that match your profiles or interests.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of DataGo and others.
• Comply with our legal and regulatory obligations.

3. How We Share Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Choices and Rights

You have certain rights regarding your personal information, depending on your location and applicable laws. These may include the right to:

• Access your personal information.
• Correct or update inaccurate personal information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Request data portability.

To exercise these rights, please contact us using the contact details provided below.

6. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: [Your Contact Us Page URL]